Email Etiquette

How quickly you respond to an email depends on several factors, but in general, I recommend responding to any emails that directly relate to your project/work within an hour, at the latest, during business hours. It is understandable that you may be on the road or somewhere without great cell service, but do your best to stay in contact with your manager and/or client. Sometimes you may receive an email to which you can’t provide an immediate response. In that case, my advice is to send a short message acknowledging receipt of the email and letting the other person know the next steps you will take in order to be able to properly address the question/issue and the timeframe in which you expect to do so.